Privacy policy

At Reenoscycling, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address

  • Browser type and device information

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails (only where permitted by law or with your consent)

3. Payment Security

We do not store your complete payment card information. Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart functioning

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide a better shopping experience

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Analytics providers

  • Legal authorities where required by law

These service providers are permitted to use your information only for the services they perform on our behalf.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

If you are located in the United Kingdom or other applicable jurisdictions, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Request a copy of your data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the relevant data protection authority

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Reenoscycling

Email: Contact@reenoscycling.co.uk

Phone: +44 075-7724-1619

Address: 16 Thornton Pl,Immingham, ENG DN40 1ND ,United Kingdom